So what else have the intrepid Intranet Directions consultants been up to this month:
This month seems to have been writing and thinking. As well as the usual IBF benchmarking and research stuff I’ve been pondering about the what the digital workplace actually is – a term that is oft-used and not much described. My take is that we need to stop using the term “digital workplace” to mean some fantastical future where systems adapt to our every move and instead treat is as nothing more that the messy tangle of company provided systems inside and outside of the organisation. It became the digital workplace when our attention turned irrevocably towards the computer — one day it was a machine on a desk and the next day it was work.
On my personal blog, Abodat, I’ve been fretting about the day when we invite clever-clogs-mathematics into the intranet and let it eat our businesses in a rather embarrassing algorithmic apocalypse. Don’t snigger it could happen. Let humans do the work of the human heart like working out who’s an expert on your organisation. I like to treat Abodat as a bit of a pressure release valve so it can get a bit far out. Just imagine its science fiction if it makes you uncomfortable…
- So what is the digital workplace anyway? IBF Blog 5th November 2013
- A machine way of thinking — the coming algorithmic apocalypse Abodat 28th October 2013
Over the past few weeks I’ve been doing quite a bit of writing. mainly for DWG where I’ve been researching the potential opportunities for mobile on frontline staff. I’ve also been writing about the winners for the Intranet Innovation Award (run by James Robertson and Step Two Designs, but I do the co-ordination and writing) including a piece for Rachel Miller’s blog “All Things IC”. An edited version of that also got picked up by Ragan,com, and a separate piece for CMSWire due out later this month.
On my personal Two Hives blog I’ve been exploring a couple of themes that interest me. Gamification fascinates me and appalls me in equal measure. In some ways I find it childish and silly – have a well done badge for asking those questions – but another part of me thinks it can be very effective in the right circumstances. People tend to make the decision to use gamification based on the capability they have in their intranet or social platform, but its actually a tactic which tends to be used across different activities and needs to be applied in different ways. I’ve tried to identify the main activities gamification gets used for as a starting point. I’m also interested in the phenomenon of complete open intranets on the internet which can be viewed by everybody. Some might be sceptical, but I think they have a place, and I’ve taken a look at what Whitbread in the UK have been doing.
- The secret of award-winning intranets, All Things IC Blog 21 October 2013
- The six categories of gamification delivered by the intranet or social platform Two Hives 3 November 2013
- Whitbread’s ‘open intranet on the internet’ focuses on employee engagement Two Hives 24 October 2013